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40% of data breaches affect customer information – how can businesses reduce the potential damage?

Kaspersky expands subjects covered by its Security Awareness solutions with free module on remote working and new topics about GDPR and sensitive information

As revealed by Kaspersky’s IT Security Risks Survey , customers’ personal informationis involved in data breaches more often than any other type of corporate data. This sort of
data leakage may result in reputational and financial losses, as well as regulation penalties
if not responded to properly. However, if data processing is addressed effectively, damage
from a potential data breach can be reduced significantly.To enable its customers to
become better atdata processing,Kaspersky has added GDPR and confidential data courses
to its cybersecurity awareness learning platform for businesses. In addition, to help
companies ensure that remote working doesn’t pose a security danger to their business,
Kaspersky has introduced a free module on working fromhome security basics.
The way a business stores and uses customer data plays an important part in shaping and
maintaining its reputation. However, Kaspersky research has shown that personal
identifiable information is the most frequently targeted type of data amongst
cybercriminals (40%). As a result, 29% of companies surveyed experienced issues with attracting new customers after a data breach.
In response, courses about GDPRand confidential data have recently been added to the
Kaspersky Automated Security Awareness Platformas new training topics, to help
companies upskill their personnel.
Keep it confidential
The course about confidential data covers common rules around handling sensitive
information, including personal data, trade secrets, or internal documents that cannot be
disclosed externally.This new topic will give personnel theexpertisethey need for working
with this type of informationand help them learn how to minimize the damage if data is
unfortunately leaked.
The topic is divided into several modules with different levels of difficulty – from beginner
to more advanced. It allows a company to cover all role profiles with a suitable learning
program, assigned according to risk level. Thanks to this, staff members will not becomeoverwhelmed with details which may not be relevant for their job. All workers have
to know how to identify data with restricted access; securely store it on paper, using computer or cloud services; and recognize who they can share this data with, both inside
and outside the company. Those who use internal resources with highly restricted access
should be able to encrypt data using tokens and other security devices.
The learning content available in the Kaspersky Automated Security Awareness Platform
simulates typical situations that may arise during the working day. For example, someone
undertaking the confidential data course will be faced with scenarios where they have to choose the best way to send a file to a colleague or talk about a future project in a crowded
place.
GDPR explained – for all
The GDPR coursedefines the requirements and responsibilities stipulated in the regulation.
It is aimed atall companies that collect and process personal data of EU citizens (workers or customers), even if they are not located in the EU.
The lessons also offer different depths of learning. The basic modules explain what
information is related to the regulation, types of personal information and guidelines how to processeach of them. Basic level lessons also teach personnel to identifyif GDPR
requirements must be considered in a particular case, such as shooting a video with EU citizens in public places or hiring a non-EU resident who previously lived in the European Union. Advanced lessonscover data processing requirements intended for controllers and
processors. By gaining this skillset, employees will be able to deal with sensitive data more responsibly and this will reduce the possibility of data being leaked and GDPR violations taking place.
“Since GDPR came into force, we have been thoroughly reviewing when people find it most difficult to follow the regulation. Our courses are based on these real-life situations, to ensure we make them as useful as possible. Our training courses demonstrate how even simple actions of each employee – such as double-checking email addresses – allow a company to be a responsible partner for its customers. As a result, it helps to build a corporate culture where every employee puts responsible data handling first,” comments Elena Molchanova, Head of Security Awareness Marketing at Kaspersky.
The company constantly develops new courses and updates existing content in accordance with the latest threats, as well as meeting its customers’ needs. So, because an increasing number of companies are now switching to remote working (in fact, 75% of companies have expanded their working from home policies) due to the COVID-19 pandemic, Kaspersky, in collaboration with Area9 Lyceum, has released a new complimentary module. This module will help customers minimize the risk of catching the virus and will show how an employee, even with minimal expertise in IT and IT security, can organize a secure working from home environment. The module enhances skills in the most necessary areas, including strong password creation, updating software and protecting a home Wi-Fi network. The free module is available via a link.
The Kaspersky Automated Security Awareness Platform is guided by educational and psychological research. That’s why the different types of learning activities follow each other at specified intervals, so they help to ensure skills are not lost along the way and the structure of each lesson reflects the way people naturally think. Each lesson is short, lasting up to 15 minutes, to prevent boredom and fatigue

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