التكنولوجيا وأخبارها بوابة مصر لأخبار تكنولوجيا المعلومات والإتصالات
ITIDA Collaborates with Eleven Leading Global Associations to Set Clear Vision for Technology and Business Services
The Information Technology Industry Development Agency
-IIIDA has participated in the recent regular meeting of
Global Technology and Business Services Council (GT8BSC)
conducted to follow up on the progress made by its
member organizations.
The meeting’s agenda included reviewing the efforts
exerted to support and ensure business continuity and to
deliver a global response to the challenges and changes
brought about by COVID-19, and forming a clear vision for
the future of the sector.
GT&BSC; which ITIDA joined last July as a founding
member, is an alliance of twelve international associations
representing the technology and business services sector
across Bulgaria, the Balkans, Czech Republic, Egypt,
Germany, Hungary, India, Malaysia, Poland, Romania,
Russia, South Africa, Sri Lanka, United Kingdom, United
States and Ukraine.
ITIDA’s Acting CEO, Amr Mahfouz said that the sector
played a very positive role in lessening the pandemic
impact, helping in avoiding service interruption as it enjoys
the flexibility and speed response to crises while ensuring
the safety of its employees.
Mahfouz underlined that Egypt has invested heavily in
developing its ICT infrastructure and digital capabilities
where this enabled the services sector to remain resilient
and to meet the unprecedented demand and increased
reliance on digital services in all areas.
According to a former statement by the council, the
technology and business services sector was integral to
supporting businesses across the world as they addressed
the challenges of adapting to changes caused by COVID-19,
demonstrating remarkable agility, commitment and
resilience in responding to the crisis; ensuring business
continuity for global clients and prioritizing safety of all
employees.
The sector was central to the rapid deployment of work
from home models and digital transformations, providing
critical support and “essential services” to various sectors
including governments through highly skilled professionals
around the world. This is all referenced in the report being
published today entitled: “A unified global response for the
technology and business services industry”.
Globally, technology and business services will play a key
role in evolving nations to the next normal, driving the
global economy out of an inevitable downturn and reducing
the impact of future economic and social shocks,
transforming businesses quickly and making them more
resilient moving forward.
The Council members highlighted “We are all incredibly
proud of how well our industry responded to the challenges
presented by COVID-19. Partnerships and individuals
around the world worked tirelessly to ensure key services
were delivered in really adverse conditions, remodelling
and reinventing business processes literally overnight.
It is the Council’s firm belief that technology, collaboration
and access to a global talent pool will be key to driving
business and Governments out of the inevitable downturn.
Sharing best practices, thought leadership and
collaborating on new operating models on a global stage
will accelerate recovery around the world. We are delighted
that our entire industry is collaborating in this global way
for the first time and believe this will provide significant
value to l global governments, our members, their
customers and their employees around the world”
The Global Technology and Business Services Council has
an ambitious program of work, with immediate next steps
including conducting a global body of research to better
understand the industry’s global state and prepare a report
showing directions of further development.
Founding members of GT&BSC (in alphabetical order)
ABSL, covering Poland, Romania, Czech Republic, Bosnia &
Herzegovina (Balkans), Latvia (Baltics)
AIBEST, covering Bulgaria and the Balkans
ASTRA, covering Russia and Belarus
BPESA, South Africa
GSA, United Kingdom
IAOP, United States
ITIDA, Egypt
ITUKRAINE, Ukraine
NASSCOM, India
OM MALAYSIA, Malaysia
SLASSCOM, Sri Lanka
