الرئيسية / ENGLISH / Careem makes a permanent shift to Remote-First
MudassirSheikha, CEO and Co-Founder of Careem

Careem makes a permanent shift to Remote-First

Careem, the Super App for the greater Middle East,

is now a Remote-First company.

Careem colleagues in 36 offices have the freedom to work from a remote location .

The company’s physical offices will remain open and are being re-designed

into spaces that facilitate collaboration and team building while also providing

flexible workspaces for individual colleagues.

Careem anticipates that permanent remote working will increase productivity,

reduce costs, and lead to an even stronger value proposition for talent.

In the recent work-from-home arrangements, colleagues reported higher

productivity and stronger relationships with peers in other countries – leading

to strong business recovery in the last two quarters. The shift will also save

real-estate costs as offices get reimagined and optimised for collaboration

and flexible working rather than day-to-day.

And most importantly for a business that is still growing rapidly,

the Remote-First approach will allow Careem to attract and retain top talent

globally with a strengthened colleague value proposition.

Based on internal surveys, Careem colleagues value and appreciate

the additional flexibility that comes from working remotely.

It delivers real savings on daily commute times and gives them significant

flexibility in how they manage their work and life. The move is enabled and

in line with Careem’s overall culture of ownership and trust,

which is also reflected in its unlimited vacation policy that was announced in October 2018.

“As a digital business with operations in more than 100 cities,

we always invested in tools and mindsets to effectively collaborate with remote colleagues.

When the pandemic hit and our movements were restricted, we were able

to seamlessly adapt while continuing to support our customers and partners.

As the work from home continued, our colleagues started reporting higher productivity

and found they valued the flexibility.

That’s when we went to the drawing board to challenge our

set of beliefs on work and productivity.

” MudassirSheikha, CEO and Co-Founder of Careem.

He added: “Going Remote-First is deeply aligned with our values

of ownership and trust which drove this strategic decision. Fundamentally,

we believe Remote-First is better for business and for colleagues.

This is the future of work, and just like in other aspects,

we would like to inspire our region to embrace it.”

Careem colleagues are now able to work from anywhere they

like in the country in which they were hired,

and from anywhere in the world for up to 60 days each year.

All processes within the business will be designed to facilitate

this remote presence. In order to enhance collaboration and continue

to build and sustain relationships, colleagues are expected

to spend one day per week in the office.

As the COVID-19 pandemic drives profound social changes,

Careem and other organisations in the region have the opportunity

to rethink the future of work and use that as an additional means to leapfrog.

Becoming a Remote-First organisation allows Careem to benefit from

accelerated digital adoption to drive strong productivity gains and attract

a global talent pool that is aligned with its purpose of

“simplifying lives and building an awesome organisation that inspires.”

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