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DELL TECHNOLOGIES HELPS ORGANIZATIONS CREATE A MODERN WORKPLACE WITH NEW AI EXPERIENCES
New AI PCs help organizations implement AI strategies and prepare for the future
Dell will have the broadest portfolio of commercial AI laptops and mobile workstations
New Dell AI PCs and workstations elevate performance, productivity and collaboration for everyday
workers and power users
New services leverage AI, telemetry and automation to deliver self-healing capabilities for PCs
Dell expands most intelligent headset portfolio with new AI-driven technology
Dell Technologies (NYSE: DELL) will introduce the broadest portfolio of commercial AI laptops and
mobile workstations designed to bring organizations and employee productivity into the AI era.
“The next generation of PCs is emerging at a pivotal time – with upcoming refresh cycles and new
capabilities on the PC creating the perfect storm,” said Patrick Moorhead, founder and CEO of Moor
Insights & Strategy. “Dell’s commercial AI PCs and workstations, coupled with its ecosystem of
peripherals, software and services, offer an AI continuum designed to enhance the user experience
today and set organizations up for success in the future.”
“Every company that wants to remain competitive will have to implement AI in some way, and AI PCs
will be central to that,” said Sam Burd, president, Client Solutions Group, Dell Technologies. “From
running complex AI workloads on workstations to using day-to-day AI-powered applications on
laptops, the AI PC will be an important investment that pays dividends in productivity and paves the
way to a smarter, more efficient future. Dell’s advantage starts with offering more AI PCs across the
commercial portfolio from day one, giving customers the ability to start future proofing for AI today.”
AI PCs for hybrid work
The neural processing unit (NPU)–equipped AI PC will grow from nearly 50 million units in 2024 to
more than 167 million in 2027, representing nearly 60% of all PC shipments worldwide. The NPU
adds an AI acceleration engine that can take on more dedicated AI tasks, freeing up the CPU and
GPU to do other things. This creates a more responsive experience and enhances performance,
security, battery life and productivity.
Dell provides the world’s most intelligent, manageable and secure commercial PCs. With a new line-
up of Latitude laptops and Precision mobile workstations, Dell will offer customers the broadest
portfolio of commercial AI laptops and mobile workstations, from entry-level to ultra-premium laptops
and workstation options. Powered by Intel Core Ultra processors with Intel vPro®, Dell commercial
PCs drive AI workloads and unlock new levels of productivity and efficiencies. For example,
employees can now:
Collaborate more effectively. Combining the benefits of the NPU to offload capabilities like auto-
framing, background blur and eye-tracking with the power efficiency of Intel Core Ultra processors,
gives workers up to 38% more battery life and valuable working time in a day packed with Zoom calls.
Create content faster. By distributing AI processing across the CPU, GPU and now NPU, users can
create generative AI images over five times faster with Stable Diffusion, a text-to-image model.
Work more securely in a hybrid work environment. More ISVs will continue to build applications for
the AI PC. For example, Dell is working with CrowdStrike and Intel to offload security functions onto
the device via the NPU. This provides more comprehensive threat detection, helping customers
swiftly detect malicious sites and security vulnerabilities with reduced latency compared to cloud-
based solutions.
Stay in the flow of work. The portfolio features Windows 11 and a Copilot key to make it even easier
to get things done and stay in the flow of work. With the press of a key, you can have faster access
to your everyday AI companion.
AI-powered, automated services
Building on years of industry leadership in proactive, predictive automation as well as expert advice
and managed services, new Dell Services capabilities help customers:
Maximize PC uptime and improve productivity with new self-healing capabilities through the
ProSupport Suite for PCs. Customers who connect to Dell’s SupportAssist technology can leverage
telemetry and AI to fix PC issues without human intervention. This lets IT activate Dell-authored
scripts to autonomously correct blue screen errors, thermal issues and more across their entire fleet of PCs.
Keep PC fleet refreshes on track and on budget with Dell’s managed services. When customers need
new AI devices, Dell provides detailed planning, forecasting and supply chain management to enable
timely, targeted multi-vendor device rollouts.
Adopt and maximize GenAI investments with Digital Employee Experience Services for Gen AI. These
services equip employees with the tools and technology tailored for their diverse roles.
Product spotlights
Dell’s new Latitude portfolio (link to blog) includes the Latitude 7350 Detachable, the world’s most
collaborative commercial detachable, giving professionals the freedom to work fully docked at the
desk or on-the-go as a tablet or laptop. It features the best user-facing 8MP HDR camera amongst
other detachables for high-quality picture in challenging lighting conditions. The fully refreshed
portfolio features updates across 5000, 7000 and 9000 series, including the Latitude 7350/7450
Ultralights, the world’s lightest 13.3” and 14” premium commercial laptops.
Dell’s new mobile and fixed Precision workstations (link to blog) meet the performance needs of
power users, developers and beyond. As the global leader in workstations, Precision provides the
power to run complex AI workloads securely and cost effectively on the PC. Integrated into new
Precision mobile workstations are NVIDIA RTX™ 500 and 1000 Ada Generation Laptop GPUs, helping
deliver the AI capabilities and enterprise reliability to work from anywhere, while the Precision 3280
Compact Form Factor (CFF) is a new space-saving form factor built for light AI development and
creative applications.
Dell’s most intelligent headset portfolio in its class includes five new headsets. The Dell Premier
Wireless ANC Headset (WL7024) features AI-based noise canceling microphones that distinguishes
human speech signals from background noises from both the user and their audience, and adjusts
the level of noise cancellation based on the user’s environment. The advanced smart sensor
intelligently performs tasks like mute/unmute, pause/play as long as either earcup is lifted, while
intuitive touch controls tailor the audio experience.
Accelerating the circular economy
As a leader in circular design, Dell addresses the full lifecycle – from increasing the use of recycled
materials and minerals in products, to making devices easier to repair and responsibly recycle.
The new Latitude devices are the world’s first commercial PCs to use recycled cobalt in their
batteries.
Inspired by Concept Luna, the Latitude 7350 Detachable is the world’s most serviceable commercial
detachable featuring a serviceable display panel and making it easier to repair and prolonging its use.
As organizations refresh their devices to optimize AI capabilities, Dell recovery and recycling services
help customers properly retire their IT equipment to divert e-waste from landfills, keeping products
and materials in circulation for longer.
